LJT & Associates,Inc. provides a wide range of engineering and other support services to the U.S. Government and International customers. We are a diversified information technology services company with expertise in the analysis, design, development and implementation of a variety of software and hardware integration solutions. Support includes customers such as the Defense Information Systems Agency (DISA).
Service Desk technicians must have experience answering customer calls in such a manner as to determine the nature of the incident and provide on-the-spot work around or escalate to the next level of support via Remedy or other incident reporting systems; document each call, and maintain visibility of all referred calls; and verify with the customer that the incident has been resolved.
LJT provides a very competitive benefits package. Health coverage begins on first day of employment!
Duties and Responsibilities